Privacy Policy

Privacy Policy

Auden Green Products Limited(hereinafter referred to as "We", "Our Company" or "Auden") respects the privacy rights of any person who browses this website or participates in Auden's activities or registers to use Auden's services or online content (hereinafter collectively referred to as "the Services"). This privacy policy is governed by the Personal Data (Privacy) Ordinance (Cap. 486 of the Laws of Hong Kong) (hereinafter referred to as "the Privacy Ordinance") and adheres to its relevant provisions.

1. Purpose of collecting personal data

You do not need to provide any personal data to browse or use this website. When you participate in Auden's activities or register to use our services or online content, we will collect your personal data so that we can provide you with the services. You may refuse to provide us with personal data, but in this case, we may not be able to provide you with the services. Your provision of personal data represents your agreement to us using your personal data in accordance with the provisions stated in this privacy policy.

2. Types of personal data collected

The personal data collected by Auden may include:

(i) your name and other personal data;

(ii) your contact details, such as address, telephone number, and email address;

(iii) account details, such as credit card account number.

3. Use of personal data

The personal data collected from you may be used for the following purposes:

(i) to verify your account identity;

(ii) to provide you with the relevant services;

(iii)to process your orders, payment instructions, or collect outstanding payments or other requirements;

(iv) to analyze, verify, and/or check your credit, payment, and/or status for the purpose of providing you with the relevant services;

(v) to design the services you require;

(vi) to provide you with customer service;

(vii) to conduct market research, statistical analysis, and behavior analysis;

(iix) to audit;

(ix) to disclose as required by applicable laws, rules, and regulations;

(x) to promote directly our products and services of the Company and its related companies.

4. Direct Marketing

With your consent, our company may use the personal data collected for direct marketing purposes. We may contact you by mail, email, phone, social media or other means. If you do not want to receive any direct marketing communications from us, you can update your preferences through your registration account at any time. After receiving your notice, we will stop using your personal data for direct marketing purposes.

5. Retention of Personal Data

We will retain your personal data and online transaction records for a reasonable period of time to meet the purpose of collecting personal data.

6. Viewing and Correcting Personal Data

If you wish to view or correct the personal data who have provided online, you can contact us by email at annie@auden.com.hk.

7. Use of "Cookies"

Cookies are computer files stored on the internet user's computer, used to obtain configuration information and user preferences. If any part of our website uses Cookies, the purpose is only to provide a better shopping experience for you when using our website. You can choose not to accept Cookies, but this may prevent you from using or launching some of the functions of our company's website.

8. Scope of Policy

This privacy policy statement applies only to the website of our company. Our website may contain links to other websites and webpages. Whenever you access any of these linked websites, for example, by clicking on any advertiser's link banner, you have left our website; and any personal information or any other information you provide to any other organization after leaving our website is no longer under the control of our company. You assume all risks of browsing or using other websites.

9. Updates to Privacy Policy

We reserve the right to modify this Privacy Policy at any time without notice. You can obtain the latest version on our website (www.auden.com.hk). We recommend that you periodically review this Privacy Policy to ensure that you are up-to-date with the latest information.